Stay Informed right on your smartphone with texts from Affinity CareNotify™!
Affinity CareNotify™ is designed to inform you about your care through appointment reminders, provider communication, surveys and more. Please provide your cellphone number and email to the receptionist to receive a message from Affinity CareNotify™.
Stay tuned for additional features coming soon!
CareNotify™ is a system to keep you informed about your care and staying healthy. CareNotify™ includes capabilities for direct communication to patients via text or email.
No. You may receive CareNotify™ messages without using an app on your smartphone, tablet, or computer. You simply need an Internet connection.
There is no fee to use CareNotify™. It is absolutely free! We provide this service to help you be a healthier, more informed patient. Please note standard text messaging rates (from your mobile phone provider) may apply; however, you can opt out from receiving messages at any time by replying STOP to the text message.
If you provided a smartphone number when you prompted at your appointment or hospital admittance (or Affinity Health Group has your smartphone number on file), you will receive a text message from CareNotify™. If you provided an email address rather than a smartphone number, you will receive an email instead of a text message. CareNotify™ is also equipped to provide secure information via voice message (IVR- interactive voice response) if you prefer audio reminders
You will receive a welcome message when you first provide your smartphone number or email address. A text message or email will be sent after you are discharged or after your appointment, typically within 36 hours. CareNotify™ will also contact you a few days before your appointments to remind you of your scheduled time and date.
Whether you are facing a hospital stay or a medical appointment, we want you to have easy access to information related to your visit. Text or email messages you receive from CareNotify™ will include appointment reminders and satisfaction surveys.
CareNotify™ is compliant with federal and state laws pertaining to your privacy. Your health information is treated with the same privacy consideration as health information distributed in other formats.
Text/email links expire 96 hours after you receive the FIRST text message. After the 96-hour window, you can contact Affinity’s Patient Services Department to request health records.
For other questions, please call our designated toll-free support line at 1-855-624-2844 to speak with one of our helpful patient service representatives.